Mission Critical Task Technology Innovation, Customer Service Management Leadership and Structures, Career Development in FS, Fulfilment Excellence, Omnichannel Fulfilment, Continuous Omnichannel Optimization, Localized Strategies Outside of Organization and Industry Culture
EX & CX Alignment, Data Driven Communication Strategy, CX in the Boardroom, CX with Global and Corporate Events, CX Shaping the Enterprise, Customer Engagement by People not Data, Micro CX Strategies and Enterprise Development
Regulation and Innovation, Implementation and Sustaining Transformation Simultaneously, Data- Driven Supply Chains, SC Optimization and Corporate Events, Micro Changes to Transform the Supply-Chain, Aligning SC and CX .
Sven Ulrich, Managing Director
I'm here to help you with speaker, agenda, and sponsor details
The service lounges exist to serve CX, Tech and SC counterparts from within the same organizations to help rejoin and coordinate collective enterprise development so its pace can be improved
Sascha Pearson, Operations Director
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